Frequently Asked Questions (FAQs) – Hire Castles
1. Do you offer single-day hires?
No, we only offer multi-day hires. You can hire our inflatables either Monday to Friday or Friday to Monday. Single-day hires are not available, and setup will only be carried out if the full hire period is booked.
2. Where can the inflatables be set up?
Inflatables must be set up in a secure rear garden on real grass or indoors on a hard surface. This ensures safe use and protects the equipment during your hire period.
3. What are your delivery and collection times?
We provide set delivery and collection windows to make your hire simple:
Weekday (Monday to Friday) Hires
Weekend (Friday to Monday) Hires
Note: Please ensure someone is available at the property during these times. We’ll always confirm your specific time slot before your hire period begins.
4. How do I book an inflatable?
Booking is simple:
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Select the item you wish to hire.
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Click ‘Book Online’ and complete your details.
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We’ll handle the rest — including delivery, setup, and collection.
5. What if I have questions before booking?
If you have any questions, you can reach us by:
We’ll get back to you as quickly as possible to help with your hire.
6. Can the inflatables be set up at a venue other than a private garden?
We can only set up inflatables at private gardens on grass or indoors on hard surfaces, and only if the full multi-day hire period is booked. We cannot provide one-off setups at other venues.
7. Are the inflatables safe?
Yes! All inflatables are fully cleaned, safety-checked, and delivered ready to use. Proper supervision is required during use to ensure safety for all guests.